![]() HP will display one message per cartridge, then you can print forever (with the chip usage information turned off). You can click " OK" to dismiss this message and back to your printing As in their own words, "HP's printer warranty does not cover repairs or services due to use of non-HP cartridge or ink". Make sure the software is up to date and the connection between your device and the printer is working. This may seem obvious, but if your HP Printer won’t print black, it might be low on ink or toner. In fact, using 3rd party or refilled cartridge won't affect your warranty, unless HP can prove that the malfunction was due to the refill ( click here for details). An HP printer is not found by the HP Smart app or the operating system. Once you select "No", then HP will display another message, and warns you about void of warranty. ![]() If you click "yes", then HP has the right to stop you from printing. If you read the question carefully, then you know that you should click "No". Version 2: Was this cartridge sold to you as new, genuine HP-branded cartridge that has not been previously used? Version 1: If you have just installed the indicated cartridges and you believe they contain new, original HP ink, click Yes. Therefore, HP made some clever questions: Legally, HP cannot stop you from printing because of a class-action lawsuit ( $5 million lost and HP learned a lesson). This error message is displayed when:ġ) You installed a cartridge that has been refilled or made by non-HP manufacture.Ģ) When your cartridge printed too many pages (>300 for color and >800 for black). Please let me know if this resolves the issue, or if you require further assistance!Īnd Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.HP makes it difficult for you to use refilled ink or 3rd party cartridges. You can also update the Firmware, you can directly update the printer firmware from the printer control panel or download the software from our HP support website,įor more details on how to update the printer firmware - HP Printers - Updating or Upgrading Printer Firmware If you do not find your printer, search for and open Printers & scanners, click your printer, and then click Remove device. If you find your printer, click the printer name, and then click Uninstall. Turn on the printer and wait till warm-up period finishes and the printer is idle.Īlternatively, you can follow the steps suggested in the support document for - HP All-in-One Printers - The Automatic Document Feeder (ADF) Does Not Pick Paper Search Windows for and open Add or remove programs, and then look for your HP printer name in the list of programs. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. ![]() Follow the instructions to complete the software removal, and then restart the computer. If a User Account Control message displays, click Yes. In the meantime, let's try these steps here: If you do not find your printer, search for and open Printers & scanners, click your printer, and then click Remove device.
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